Effective Date: March 27, 2025
The Texas Energy Poverty Research Institute (TEPRI) is committed to maintaining your confidence and trust with respect to any information we may collect from you on the e4-tx.com website, TEPRI social media sites, and other TEPRI-owned online platforms, mobile applications, or services (collectively, "TEPRI Sites"). This Privacy Policy sets forth the information we may collect about you, how we may use this information, and the choices you have about how we may use such information.
By using TEPRI Sites, you consent to the terms and conditions of this Privacy Policy and to TEPRI processing your data for the purposes stated below. If you do not agree to the terms and conditions of this Privacy Policy, please understand that your use of TEPRI Sites may not be optimized and in some instances you may not be allowed access to TEPRI Sites that require TEPRI to verify you as an authorized user (for example, logging into your TEPRI account).
TEPRI Sites may contain links to other websites that are beyond our control. In the event you choose to access such websites, TEPRI is not responsible for any actions or policies of such third parties. We recommend you check the applicable privacy policy of such party before submitting any information to it.
We reserve the right to amend the Privacy Policy at any time, for any reason. Any changes to our Privacy Policy will be posted on this page. The date of the last revision to the Privacy Policy will be indicated by the "Effective Date" at the bottom of this page.
"Personal Data" is information that you provide to us online, by phone, or by paper, or that we may otherwise collect, that identifies you directly. We will not collect or use Personal Data except as stated in this Privacy Policy. Personal Data may include, among other things, name, postal address, telephone number, email address, payment and billing information, subscriptions, membership status, professional certifications, licenses or credentials.
TEPRI Sites collect this information for a variety of business reasons, including but not limited to: applying for membership, registering for an TEPRI event or program, purchasing TEPRI products or services, or otherwise interacting with TEPRI.
"Non-Personal Data" is information that does not directly identify you as you interact with TEPRI Sites. Non-Personal Data may be tied together with other data to identify you. Some examples of Non-Personal Data we collect include TEPRI Sites usage (e.g. Internet protocol address, browsing history, search terms, number of clicks, referring/exit pages, date/time stamp, time spent on TEPRI Sites); products and services viewed, including advertisements for such products and services; and computer type, operating system and platform type.
TEPRI collects information regarding your use of TEPRI Sites through the use of cookies. Cookies are anonymous, unique alphanumeric identifiers sent to your browser from a website's computers and stored on your computer. We collect the following types of information as a result of a cookie being stored on your computer: the Internet Protocol address used to connect your computer to the internet; computer and connection information such as browser type and version, operating system, and platform; and clickstream data, including date and time, cookie number and content you viewed or searched for on TEPRI Sites.
We collect and use, and may from time to time supply third parties with, non-personally identifiable information as anonymous, aggregated user data for the purposes of site usage analysis, quality control, and improving the TEPRI Sites. We use temporary "session" cookies to maintain information we need to have for you to view content and browse from page to page. We use "persistent" cookies to give you a more personalized browsing experience and to help you navigate the TEPRI Sites more efficiently. In all cases in which cookies are used, the cookie will not collect Personal Data except with your explicit permission. You can prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether by accessing your browser's preferences menu.
WE USE YOUR DATA TO CONTACT YOU, PROVIDE SUPPORT FOR YOUR ACCOUNT, PERSONALIZE OUR SERVICES TO YOU, AND FULFILL AND DELIVER TEPRI PRODUCTS AND SERVICES.
Except to the extent necessary to fulfill our business obligations as described in this Privacy Statement, we do not sell, transfer, or otherwise disclose to third parties any of the Personal Data that we collect directly from or about you.
We use your Personal Data in the following ways:
We use Non-Personal Data to improve the usability of TEPRI Sites and for other business reasons. We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select a link that takes you to sites not operated by TEPRI, you may be subject to the privacy policies of these third-party sites.
Personal Data collected will not be shared with third parties except to further the purpose for which you provided the Personal Data and in the following instances:
We keep your Personal Data for as long as your relationship with TEPRI continues and as required by law. We retain your Personal Data while your relationship with TEPRI is active or as necessary to continue to provide internet or mobile-based services. This includes Personal Data you provided to us and Personal Data obtained from your use of our services. There may be some instances where we retain Non-Personal Data in a depersonalized or aggregate form.
You can access, update, or delete your Personal Data if you have a user account through the E4-TX website by logging into your account. You can also email us at [email protected].
For Personal Data that we have about you:
The Texas Data Privacy and Security Act ("Act") grants Texas residents key rights regarding their personal data and imposes privacy protection requirements on companies that conduct business in Texas or produce products or services consumed by Texas residents. They must adhere to rules concerning the collection, use, storage, sale, sharing, analysis, or processing of consumers' personal data. "Personal data" refers to any information that can be linked or reasonably linked to an identified or identifiable individual, including sensitive data. Small businesses, as defined by the federal Small Business Administration, are generally exempt from the Act, except when selling sensitive data. In such cases, consent from the consumer is required before any sale. "Sensitive data" includes precise geolocation information and personal data of children under the age of 13.
Additionally, Texas residents may request details regarding how their personal data has been shared for marketing purposes. To request this information, please contact us at [email protected]or in writing at TEPRI, 1402 W. 6th Street, Austin, TX 78703.
We do not knowingly collect Personal Data from or market to children under the age of 13.
We recognize that your privacy is important to you, and therefore we use commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of Personal Data. Personal Data about each user is stored on servers that are behind a firewall and physically housed within a secure data center. We restrict access to Personal Data to certain companies, bound by confidentiality obligations, that need the data to operate, develop, or improve our services.
Despite our efforts to protect your Personal Data, TEPRI cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from TEPRI Sites. If you have questions about this Privacy Policy, please contact us.
This Privacy Policy includes information applicable to residents of the European Economic Area ("EEA") and users accessing TEPRI Sites from within the EEA. If you are an EEA resident, this Privacy Policy provides you with information regarding your rights under the EU General Data Protection Regulation (EU) 2016/679 ("GDPR").
TEPRI is the data controller for the Personal Data collected from its members and customers. TEPRI can be contacted at:
Attn: PrivacyYou can contact us by email at:
Or you can telephone us at:
TEPRI and our internet services are based in the United States and, regardless of where you access the website, the information collected as part of that use will be transferred to and maintained on systems located in the United States. By submitting your Personal Data to us, you agree to the transfer, storage, and processing of your Personal Data in the United States.
The GDPR provides you with certain privacy rights, including the right to access, correct or update your personal information. You may also request to have your information deleted, although we may retain information for backups, prevention of fraud and abuse, satisfaction of legal obligations or other ongoing legitimate interests. You have the right to receive a copy of your information in a structured, machine-readable format for portability. You may decline to share certain personal data, in which case we may not be able to provide you with some features and benefits. You also have the right to object to the way we process Personal Data if the objection is based on legitimate interests or concerns. Finally, you have the right to be free from decisions we make based on automated processing of your Personal Data unless we are contractually obligated to process Personal Data in an automated manner.
If you wish to exercise any of the rights granted to you by the GDPR, or wish to lodge a complaint about how we have handled your Personal Data, contact us via email at [email protected]or via telephone at (512) 707-1009, or via mail to the address set forth above.
If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below.
Texas Energy Poverty Research Institute (TEPRI)You can contact us by email at:
Or you can telephone us at:
